On Board Compass

Legal

Privacy Policy

Your privacy matters to us. This policy explains how On Board Compass collects, uses, discloses, and safeguards your personal information when you visit our website or use our services.

Introduction and Scope

Effective date

14 September 2026

This policy applies to all visitors to onboardcompass.com.

On Board Compass is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. It is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, you consent to the practices described in this policy.

This policy covers personal information collected through our website, including any forms, newsletter sign-ups, and cookies. It does not apply to third-party websites linked from our site.

Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable. We may update this policy from time to time; changes will be posted on this page with a new effective date.

Information We Collect

We collect personal information that you voluntarily provide to us, such as your name, email address, and any other details you include when contacting us or subscribing to our newsletter.

  • Contact information: name, email address, phone number (if provided).
  • Communication records: messages sent via contact forms or email.
  • Usage data: information about how you interact with our website, collected via cookies and similar technologies.

When you visit our website, we automatically collect certain information about your device and browsing actions, such as IP address, browser type, referring URLs, and pages viewed. This information is collected through cookies, web beacons, and similar technologies. It helps us understand how visitors use our site and improve our content.

How We Use Your Information

We use the personal information we collect to provide, maintain, and improve our services, to communicate with you, and to personalise your experience.

  1. To respond to your inquiries and provide customer support.
  2. To send newsletters and updates if you have subscribed.
  3. To analyse website usage and improve our content and functionality.
  4. To comply with legal obligations.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep the information confidential.

Service providers may include email marketing platforms, analytics providers, and hosting services. We may disclose information if required by law or to protect our rights.

Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

  • Data is stored on secure servers with restricted access.
  • We use encryption for data transmission where appropriate.
  • We regularly review our security practices.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from.

  • Essential cookies: necessary for the website to function.
  • Analytics cookies: help us understand how visitors use the site.
  • You can control cookies through your browser settings.

Your Rights and Choices

Access and Correction

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date. You can request access by contacting us using the details below. We will respond to your request within a reasonable timeframe.

Opt-Out and Deletion

You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us. You may also request deletion of your personal information, subject to legal obligations.

International Data Transfers

Some of our service providers may be located outside Australia, and your personal information may be stored or processed overseas. We take reasonable steps to ensure that such providers comply with the Australian Privacy Principles.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us using the details below.